Technical Operations Portfolio

Tristen Hogue

I own incidents, stabilize systems, and improve how teams operate. My work sits at the intersection of support, infrastructure, and engineering execution.

Production Support
SaaS
Infra Lab
4-node k3s
Platform Stack
Proxmox + IaC
Operating Focus
Reliability

Interactive snapshot

How I work in real environments

Incident Ownership

  • Run first-response triage and quickly separate signal from noise.
  • Coordinate escalation paths across support, engineering, and product.
  • Capture root-cause learnings into durable runbooks.

~30% faster response/resolution in recurring issue classes

Reliability + Observability

  • Design practical dashboards and alert context people actually use.
  • Prioritize uptime improvements based on repeated failure patterns.
  • Treat visibility as an operating requirement, not a nice-to-have.

Monitoring-first operating model

Automation + Platform Flow

  • Turn repetitive operations into scripts and reusable workflows.
  • Standardize processes to reduce handoff friction.
  • Use homelab as a proving ground before wider rollout.

Runbooks + tooling over tribal knowledge

Operations-first engineering

  • Hands-on systems work with process discipline
  • Uptime, observability, and maintainability focus
  • Strong bridge between technical and business teams

Current focus

  • Production-style self-hosted infrastructure
  • Monitoring-first operating practices
  • Repeatable deployment and recovery workflows

Target roles

  • DevOps / Platform Ops
  • Technical Operations (infrastructure-heavy)
  • SRE-leaning operations roles